Terms of Service

Last updated: February 2026

Terms of Service for Talk2sync Software and Services

This Agreement ("Agreement") is by and between "Talk2sync", located in Jazmines 5453 Del Paseo Residencial, Monterrey, Nuevo León, Mexico 64920 and You, Your heirs, agents, successors, and assigns ("the Client"), and is made effective as of the date of account creation on Talk2sync. This Agreement sets forth the terms and conditions of Your use of Talk2sync Software and Services (Services) and explains Talk2sync's obligations to the Client and your obligations to Talk2sync in connection with the Software and Services you purchase. This Agreement, as well as any additional Talk2sync policies, together with all amendments thereto, constitute the complete and exclusive agreement between the Client and Talk2sync with respect to the use of Talk2sync Software and Services and supersede and govern all prior proposals, agreements, or other communications. All Talk2sync policies and agreements specific to certain Software and Services are incorporated herein and form part of this Agreement. By purchasing Talk2sync Software or Services, the Client acknowledges that they have read, understood, and agree to be bound by all terms and conditions of this Agreement and any other policy or agreement that is made part of this Agreement by reference, as well as additional terms, conditions, or policies that Talk2sync may establish from time to time, and any agreement to which Talk2sync is currently bound or may be bound in the future. In addition to transactions conducted by the Client on their own behalf, the Client also agrees to be bound by the terms of this Agreement for transactions conducted on their behalf by any person acting as their Agent and transactions conducted by any person using the account, regardless of whether the transactions were or were not on their behalf.

1. Provision of Services

1.1. Term of Agreement; Modifications: The Client agrees that Talk2sync may modify this Agreement and the Services from time to time. The Client agrees to be bound by any changes that Talk2sync may reasonably make to this Agreement when such changes are made. If you have purchased Talk2sync Services or Software, the term of this Agreement will continue in full force and effect as long as the Client uses the Software or Services. In the event that you terminate your use of Talk2sync, no amount you have paid will be refunded. The Client agrees that the Client will be responsible for notifying Talk2sync if the Client wishes to terminate their use of Talk2sync Services. Cancellation of your Talk2sync subscription must be made by the account holder by sending an email to account@talk2sync.com.

1.2. Admin Console: Talk2sync will provide Services to the Client. As part of receiving the Services, the Client will have access to the "Admin Console", through which the Client may manage their connections, batch data processing, bulk uploads, as well as all other functionalities that are active on their account.

1.3. Application Programming Interface (API): Talk2sync will provide documentation as well as access to the Talk2sync API that will enable the Client to extend the functionality of Talk2sync with external components written by the Client, provided they are subscribed to a plan that includes it.

In the case of the "Reverse Connector API", the Client is responsible for ensuring that the service is continuously running on the Client's infrastructure designated to run the "Reverse Connector" as well as the connectivity it has with the Talk2sync platform, and the correct implementation of security according to the Talk2sync API documentation.

In the case of "Webhook APIs", the Client is responsible for the infrastructure where the endpoint will run, ensuring that the endpoint implementing the synchronization with the third-party system is always available and allows connectivity and request handling from the Talk2sync platform in a secure manner, implementing the security protocols mentioned in the Talk2sync API documentation.

1.4. Account and Tokens: To access the Admin Console as well as the Application Programming Interface (API), Talk2sync will allow the Client to create an account with which they can uniquely identify themselves as a Talk2sync user and generate their Tokens to connect external systems. The Client will be responsible for the security of the account password and Tokens as well as any use of the account and those Tokens.

1.5. New Features and Services: Talk2sync may: (i) make new applications, tools, or enable features as it deems appropriate in the Talk2sync Services, (ii) add new Services to the definition of "Talk2sync Services", the use of which may affect this Agreement or additional terms.

1.6. Privacy: The Privacy Policy provides your rights and the Company's responsibilities with respect to your personal information. The Company will not use your information in any manner inconsistent with the purposes and limitations provided in the Privacy Policy.

1.7. Technical Support

1.7.1. Client Effort to Fix Errors; Support Request: Before making a request to Talk2sync, the Client commits to using reasonable efforts to fix any error, misconfiguration, or connectivity defect without escalating it to Talk2sync. Following such efforts, the Client may make a support request by sending an email to info@talk2sync.com or to their account manager.

1.7.2. Request Acceptance; Initial Response; Resolution: Talk2sync may respond to a request by accepting the Client's request. The Client acknowledges and understands that Talk2sync may not respond to, provide answers to, or resolve all requests. Talk2sync will process requests during business hours and response times will be based on the Support Level to which the Client has subscribed.

1.7.3. Support Levels: Talk2sync offers 3 support levels: Freemium account support, Basic account support, and Enterprise account support. Freemium account support is limited to web materials as well as help guides and materials published through Talk2sync's online portals, as well as generating support requests that will have the lowest priority. Basic account support has priority over Freemium-level support in that requests will be attended to before Freemium requests and also includes access to the materials and documentation available to Freemium accounts. Premium and Enterprise account support constitutes the highest priority for attended requests, and an initial response will be provided within 8 hours of the request, which can be received 24 x 7.

1.8. Professional Services: Depending on the type, scope, and duration of any additional professional services requested (e.g., implementation, configuration, data migration, Software development, adapter coding, functionality extension, integration modification, or other forms of technical assistance), additional costs may apply and will be estimated, planned, and quoted to the Client for subsequent approval and engagement.

1.9. Service Deprecation: Talk2sync may discontinue a part of the Services or a portion thereof for any reason at any time, without any liability to the Client. Talk2sync will communicate directly with the Client if it intends to discontinue or make changes that will not be backward-compatible to the current Services. Talk2sync will use commercially reasonable efforts to continue operating these Services.

1.10. SLAs and Available Support Hours: Response time SLAs, as well as available hours that an agent can assist you per month, vary according to the plan to which the Client is subscribed and can be consulted at: www.talk2sync.com in the SLAs section for response times, and in the "Support Hours" section for the hours an agent can assist the Client during the current subscription cycle or current month. Hours are not cumulative. If a larger support package is needed, you can change your plan or purchase a separate support hours package either for all months or for a particular month. The support level included here is only Level 1 and Level 2 Support; software engineering for development is not considered support and would need to be quoted separately.

2. Client Obligations

2.1. Accurate Information: The Client agrees to maintain accurate information by providing updates to Talk2sync as necessary while using Talk2sync Services. As an example but not limited to only these attributes: correct prices, correct inventory, orders with correct SKUs or identifiers, among others. The Client agrees to notify Talk2sync within five (5) business days when any information that the Client provided as part of the application and/or registration process changes. As an example but not limited to: tables, columns, external validations, locks, among others. Failure by the Client, for any reason, to respond within five (5) business days to any inquiry made by Talk2sync to determine the validity of information provided by the Client shall constitute a material breach of this Agreement. The Client agrees that Talk2sync may use and rely on any information provided by the Client for all purposes related to its Services, subject to the Talk2sync Privacy Policy. If the Client provides any inaccurate, not current, false, misleading, or incomplete information, or if Talk2sync has reasonable grounds to suspect that the Client's information is inaccurate, not current, false, misleading, or incomplete, Talk2sync has the absolute right, in its sole discretion, to terminate the Client's Services and close the Client's account.

2.2. Compliance with External Systems: The Client agrees that they are fully responsible for complying with the agreements of external systems such as Marketplaces, ERPs, or any other external system that connects. The Client must comply with the policies established by each external system, such as licensing, proper use of external systems, data uploads in accordance with practices required by external systems, respect for content and image rights they seek to manage, and any other terms required by the external system.

The Client also ensures that Talk2sync interfaces have access to those environments and that the Services are running. It is the Client's responsibility that if a "service" on the Client's infrastructure was stopped due to a "server" restart or any other cause, they must ensure to "Start" the service so that Talk2sync can continue its synchronization work.

It is the Client's responsibility that if the Client's environment implements a "firewall" that prevents connectivity with Talk2sync, the Client must ensure to "whitelist" the IPs or Talk2sync's access to connectivity with the Client's systems.

Information changes that may be propagated to external systems are limited by Talk2sync to modifying only the data that said platform "supports" being "modified" and following the policies and best practices that the platform requests for data integration with them. Such as (but not excluding other possible restrictions): API Rate Limits, fields with specific validations, valid values, read/write policies, among others.

The Client is responsible for complying with marketplace policies with their Seller account, such as (but not limited to): image rules in allowed formats, brands they have permission to sell, categories they have permission to sell, legitimate barcodes that correspond to the products, among other things.

2.3. Third-Party Components or Functionality Extensions: Third-party components (which may include open-source software) that interact with Talk2sync either to extend its functionality via API or for any other purpose will be subject to their own licensing agreement. Such third-party agreement governs the Client's use of the third-party component.

2.4. Documentation: Talk2sync may provide documentation for the Client's use of the Services. The documentation may specify restrictions on how the platform should be used or how its functionality should be extended, and the Client agrees to comply with such restrictions. The Client agrees that depending on their subscription, they will have access to all or only some of the functionalities listed in the documentation and must validate this according to the plan active on their account, corresponding to the plan table located at: www.talk2sync.com

2.5. Copyright: Talk2sync provides the platform so that the Client who has rights over the content can synchronize their content online, but Talk2sync cannot determine whether that content is being used legally or not without your express information. Talk2sync responds to notices of alleged copyright infringement by suspending the accounts of infringers in accordance with copyright laws. If the Client believes that someone is violating the Client's copyright and wants to notify Talk2sync, the Client can make their request by sending an email to info@talk2sync.com.

2.6. Account Security: The Client agrees that they are fully responsible for maintaining the confidentiality of their Client number/login, password, credit card number, and buyer PIN (collectively, "Account Access Information"). The Client agrees that they are fully responsible for any and all activities that occur on their account. The Client agrees to notify Talk2sync immediately of any unauthorized use of their account or any other security breach. The Client agrees that Talk2sync will not be liable for any loss that the Client may incur as a result of someone else using their Account Access Information, with or without their knowledge. The Client further agrees that they could be held responsible for losses incurred by Talk2sync or another party due to another person using the Client's Account Access Information. For security reasons, you must keep your Account Access Information in a secure place and take precautions to prevent others from gaining access to your Account Access Information. The Client agrees that the Client will be responsible for all activity on their account, whether initiated by the Client, by others on their behalf, or by any other means. Talk2sync expressly disclaims all liability for any activity on the Client's account, whether authorized by the Client or not.

2.7. Monitoring of Connectivity, Workflows, Jobs, and Incidents

The Client agrees that they are responsible for periodically validating proper connectivity between their external systems and Talk2sync, reviewing in the Admin Console any pending or blocked changes ("Pending Changes"), whether for products or orders, as well as "Jobs" that have had interruptions or intermittencies ("Products with Validation Errors") or automatic process failures ("Jobs with errors"). The Client must take the necessary measures to correct and notify Talk2sync of configuration, connectivity, or synchronization problems that may be occurring in their systems and cannot hold Talk2sync responsible for damages or losses resulting from their failure to monitor and address such incidents.

The Client agrees that while a Workflow is running, they cannot execute other "write" jobs unless they have an Advanced plan that supports parallel Jobs. Therefore, if their jobs are marked as "failed" while a "Workflow" is running, it is the user's obligation to first Stop the "Workflow" as well as any running "child Jobs" and ensure the unlocking of connections, in order to execute "Jobs" that perform "writes" without being interrupted.

2.8. Responsibility for Correct Product Mappings

The Client is responsible for validating that the product mappings configured in their account are correct. In case they were created by Talk2sync support, the Client must give their approval, either directly in the Admin Console or by exporting those mappings for validation in a spreadsheet processor such as Excel.

2.9. Responsibility for Correct Product Data and Codes

The Client is responsible for ensuring that prices, inventory, SKUs, barcodes, and all product attributes defined by their "data sources" such as ERP, Supplier API, Excel, without excluding any other information source connectable with Talk2sync, are validated and correct, as Talk2sync will propagate them to other platforms assuming they are the correct data.

2.10. Notification of Changes in External Systems

The Client is responsible for notifying Talk2sync whenever they plan to make changes to their infrastructure or versions of their own systems, such as (but not limited to): migrations, maintenance, version changes of a dependency (e.g., Java), changes in security policy configurations or firewalls, license changes, user changes, database engine version changes, API deprecation, field changes, validation changes, among others. Talk2sync will respond with an adjustment plan if necessary and with an estimated execution timeline depending on the complexity of the required changes. This is in order to eliminate any intermittency and ensure a quality synchronization service.

3. Use of Talk2sync Software and Services

3.1. License: Talk2sync grants you a limited, non-exclusive, non-transferable, and non-assignable license to use the Software for purposes that are common and customary. The Client agrees not to reverse engineer, decompile, or attempt to discover the source code. Talk2sync reserves all rights to the Software. The Software is the intellectual property of Talk2sync. The source code and its organization are the exclusive property of Talk2sync and the Software is protected by copyright, including the Copyright Law of Mexico. Except as expressly provided in this section, this Agreement does not grant you any rights to the Software and all rights are reserved by Talk2sync. Talk2sync provides this Software as is without warranty of any kind, whether express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. Talk2sync is not responsible for any billing issues arising from incorrect bid management or conflicts with comparison shopping engines. The Client is responsible for previewing their products before submitting them to comparison shopping engines, marketplaces, or any other external system and managing their advertising offers.

3.2. Illegal Conduct or Misuse (Suspensions): As a condition of your use of Talk2sync Software and Services, the Client agrees not to use them for any purpose that is unlawful or prohibited by these terms and conditions, and the Client agrees to comply with applicable local, state, federal, and international laws, rules, or requirements. The Client agrees that they will not be entitled to a refund of fees paid to Talk2sync if, for any reason, Talk2sync takes corrective action regarding their misuse or illegal use of its Services. Talk2sync always reserves the right to disclose any information that Talk2sync deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, at Talk2sync's sole discretion. If you have purchased Services, Talk2sync has no obligation to monitor your use of the Services. Talk2sync reserves the right to review your use of the Services and cancel the Services at its sole discretion. Talk2sync reserves the right to cancel the Services if your use of the Services results in, or is the subject of, legal action or threatened legal action against Talk2sync or any of its affiliates or partners, without considering whether such legal action or threatened legal action is ultimately determined to be with or without merit. Except as set forth below, Talk2sync may also cancel your use of the Services, after thirty (30) days, if you are using the Services, as determined by Talk2sync at its sole discretion, in association with spam or morally objectionable activities. Morally objectionable activities shall include, but not be limited to: activities designed to defame, embarrass, harm, abuse, threaten, slander, or harass third parties; activities prohibited by the laws of Mexico and/or foreign territories in which the Client conducts business; activities intended to encourage unlawful conduct by third parties, such as hate crimes, terrorism, and child pornography; tortious, vulgar, obscene activities, invasive of a third party's privacy, racist, ethnic, or otherwise objectionable; activities designed to impersonate a third party; illegal access to other computers or networks (i.e., hacking); distribution of Internet viruses or similar destructive activities; and activities designed to harm or unethically use minors in any way. In the event that Talk2sync removes your Services because they are being used in association with spam or morally objectionable activities, no refund will be issued. The Client agrees that they will not be entitled to a refund of fees paid to Talk2sync if, for any reason, Talk2sync takes corrective action regarding their misuse or illegal use of its Services.

3.3. Intellectual Property: The Client agrees that Talk2sync or its licensor has all rights, titles, and interests in all Software and Services and all intellectual property, including other rights related to intangible property, unless otherwise indicated. The Client acknowledges that no title or interest in such Intellectual Property Rights is being transferred to the Client, and the Client agrees not to make any claim of interest in such Services or Software. The Client understands and agrees that all contents and materials contained in this Agreement, other policies, the Talk2sync website, and any affiliated websites are protected by the copyright, patent, trademark, service mark, and trade secret laws of Mexico, as well as any other applicable property rights and laws, and that Talk2sync or its licensor expressly reserve their rights in and to all such content and materials. Furthermore, you understand and agree that you are prohibited from using in any manner any of the contents or materials described above without the express written permission of Talk2sync or its licensor. No license or right under any copyright, patent, trademark, service mark, or other proprietary right or license is granted to the Client or conferred upon the Client by this Agreement or otherwise.

3.4. Mass Deletion of Information in External Services:

Mass deletion of synchronizable information in external systems is blocked on the Talk2sync platform. Therefore, in the event that the Client requests a mass deletion of information, they must submit the request to account@talk2sync.com to indicate what information they want to delete, and must provide a "justification". The deletion process will be carried out in a monitored and controlled manner by Talk2sync support, with a backup of the information if the Client explicitly requests it in the request, and the request will be documented for future reference.

4. Payment Terms

4.1. Freemium Account: Talk2sync provides the Client with a Freemium account where certain Services are provided at no charge according to the applicable limit. Limits can be reviewed at: www.talk2sync.com

4.2. Online Payment (Basic, Enterprise, and Professional Services Accounts): For accounts belonging to the Startup, Basic, Premium, Enterprise service level, or that have contracted Professional Services, Talk2sync will provide in the https://app.talk2sync.com/billing_report tab the electronic summary of charges applicable to the contracted period.

4.3. Payment Responsibility: As consideration for the Software or Services purchased by the Client and provided to the Client by Talk2sync, the Client agrees to pay Talk2sync at the time of the order. All fees are payable immediately and are non-refundable, unless expressly stated otherwise, even if your Services are suspended, terminated, or transferred before the end of the Service period. After the initial subscription payment, the Client agrees that the credit card provided by the Client will be charged monthly, based on the subscription level. Talk2sync expressly reserves the right to modify prices by email notification and/or notification on its website. Payment must be made by the Client by providing a valid credit card. If for any reason Talk2sync cannot charge your payment method for the full amount owed to Talk2sync for the Services provided, or if Talk2sync charges you a penalty for any charge previously charged to your payment method, the Client agrees that Talk2sync may seek all available remedies in order to obtain payment. The Client agrees that among the remedies Talk2sync may pursue in order to effect payment will include, but will not be limited to, immediate cancellation without prior notice to the Client of the Services registered or renewed on their behalf. Talk2sync reserves the right to charge a reasonable administrative fee for administrative tasks outside the scope of its regular Services, including additional costs it may incur in providing the Services and pass them on to the Client. These include, but are not limited to, customer service issues that cannot be handled by email but require personal service, charges incurred by third parties you have chosen to use as payment methods, and disputes requiring legal services. These charges will be billed to the Payment Method we have on file for the Client. The Client may change their payment method at any time by logging into their account. Payments will be processed by the payment gateway called Openpay. The Client agrees that the available payment types are: VISA card, Mastercard, American Express, electronic transfer via SPEI, and OXXO payment. The Client agrees that the Client is solely responsible for ensuring their Services are renewed and that Talk2sync will not be liable to the Client or any third party if it is unable to charge their Payment Method to renew their Services.

While all purchases are processed in Mexican pesos, Talk2sync may provide an estimated conversion price in currencies other than the Mexican peso. The Client acknowledges and agrees that the price shown during the payment process is an estimate. Due to possible slight time delays between the actual purchase and payment settlement, the actual price charged may fluctuate. Accordingly, Talk2sync makes no representation or warranty that the actual price will be equal to or substantially similar to the actual price you will pay and disclaims any claim based on any discrepancy between the estimate and the actual price.

4.4. Taxes: The Client is responsible for any taxes and the Client will pay Talk2sync for the Services without any tax reduction.

4.5. Suspension: If the Client is late on payments for the Services, Talk2sync may suspend the account and the Services provided and terminate the Agreement for breach. In the event of a delay of 3 or more months of payment, Talk2sync reserves the right to suspend the account automatically and without notification.

5. Representations and Warranties

The Client, or the individuals electronically executing this Agreement on behalf of the Client, hereby represent and warrant that they have the right, power, legal capacity, and appropriate authority to enter into this Agreement, and that they themselves have not transferred to another person or entity any of the rights, claims, or interests that are the subject of this Agreement. The Client represents and warrants that they are 18 years of age or older, or that they have an agent authorized by law to represent the Client, who is 18 years of age or older and is entering into this Agreement on their behalf. The Client warrants that each action the Client takes is done in good faith and that the Client has no knowledge that it infringes or contradicts the legal rights of a third party or the trademark or trade name of a third party. Talk2sync expressly reserves the right to deny, cancel, or transfer any service it deems necessary, at its discretion, to protect the integrity and stability of the service, to comply with any applicable law, rules, or governmental requirements, to comply with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Talk2sync, as well as its affiliates, subsidiaries, officers, directors, and employees.

6. Limitation of Liability

In no event shall Talk2sync be liable to the Client or any other person for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits or earnings, for any matter, whether this liability is based on contract (including negligence), breach of warranties, express or implied, any violation of this agreement or its incorporated agreements and policies, your inability to use the Software or Services, your loss of data or files, or otherwise, even if Talk2sync has been advised of the possibility of such damages. Some states may not allow such a broad exclusion or limitation of liability for damages as included herein. In such states, Talk2sync's liability is limited to the fullest extent permitted by law. The Client agrees that in no event shall Talk2sync's maximum aggregate liability exceed the total amount paid by the Client for the particular Software or Service in dispute purchased from Talk2sync.

7. Disclaimer of Warranties

Talk2sync expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Services are provided on an "As Is" and "As Available" basis. Talk2sync does not warrant that its Services will meet your requirements, or that the Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. Talk2sync does not warrant, nor make any representations regarding the use of, or the results of, any of the Services it provides, in terms of their accuracy, precision, reliability, or otherwise.

8. Indemnification

The Client agrees to defend, indemnify, and hold harmless Talk2sync and its contractors, agents, employees, officers, directors, shareholders, and affiliates from any loss, liability, damages, or expenses, including reasonable attorney's fees, resulting from any third-party claim, action, proceeding, or demand related to Your (including your agent affiliates or any person using Your account, Software, or Services with Talk2sync, whether or not on Your behalf and with or without your permission) use of the Software or Services purchased from Talk2sync or Your breach of this Agreement or the incorporated agreements and policies. Furthermore, the Client agrees to indemnify and hold harmless Talk2sync from any loss, liability, damages, or expenses, including reasonable attorney's fees, arising from any breach of any representation or warranty provided herein, negligence or willful misconduct by the Client, or any allegation that Your account infringes the copyright, trademark, or property or intellectual property of a third party or misappropriates the trade secrets of a third party. This indemnification is in addition to any indemnification required of the Client elsewhere. If Talk2sync is notified of a pending lawsuit or receives notice of the filing of a legal action, Talk2sync may request written confirmation from the Client of their obligation to indemnify Talk2sync. Your failure to provide such confirmation may be considered a breach of this agreement. The Client agrees that Talk2sync shall have the right to participate in the defense of any claim through counsel of its own choosing. The Client agrees to notify Talk2sync of any claim in writing and to allow Talk2sync to control the proceedings. The Client agrees to fully cooperate with Talk2sync during such proceedings. The Client agrees that they will not be entitled to a refund of fees paid to Talk2sync if, for any reason, Talk2sync takes corrective action regarding their misuse or illegal use of its Services. The Client also agrees that if Talk2sync is notified that a complaint has been filed with a governmental, administrative, or judicial body, Talk2sync, at its sole discretion, may take any action Talk2sync deems necessary with respect to the modification, assignment, and/or control of your account to comply with the actions or requirements of the governmental, administrative, or judicial body until the dispute is resolved.

9. Governing Law; Waiver of Jury Trial

This agreement shall be deemed to have been entered into in the state of Nuevo León. The Client agrees that the laws and judicial decisions of Monterrey, Nuevo León, shall be used to determine the validity, construction, interpretation, and legal effect of this Agreement. The Client agrees that any action related to or arising from this Agreement shall be brought before the courts of Monterrey, Nuevo León. The Client agrees to waive the right to jury trial in any proceeding taking place related to or arising from this Agreement.

10. Entire Agreement

The Client agrees that this Agreement, including the policies and agreements to which it refers (i.e., our Privacy Policy, etc.) constitutes the complete and sole Agreement between the Client and Talk2sync with respect to the Services contemplated herein.

11. Severability

The Client agrees that the terms of this Agreement are severable. If any part of this Agreement is determined to be unenforceable or invalid, that part of the agreement shall be interpreted in accordance with applicable law as closely as possible to the original intent of both parties to the Agreement. The remaining terms and conditions of the Agreement shall remain in full force and effect.

12. Waiver

Talk2sync's failure to enforce any of the provisions of this Agreement or its incorporated agreements and policies against the Client or others shall not be construed as a waiver of Talk2sync's right to thereafter enforce such provisions.

13. Force Majeure

Talk2sync will do everything possible to keep its website and its Services operational. However, certain technical difficulties and other factors beyond its control may cause, from time to time, temporary service interruptions. The Client agrees not to hold Talk2sync responsible for any of the consequences of such interruptions.

14. No Third-Party Beneficiaries

Nothing in this Agreement, express or implied, is intended to confer upon third parties any rights, remedies, obligations, or liabilities under or by virtue of this Agreement, except as expressly provided in this Agreement.

15. Definitions

ERP: Enterprise Resource Planning system, an information system that allows businesses to manage their production and distribution operations for goods and services.

Marketplace: A category of e-commerce website on which products or services are published by multiple third parties and where a single site operator processes all transactions.

External Systems: An information system that exists outside of Talk2sync and is intended to be connected to another information system through the Talk2sync platform.

Admin Console: Web panel where administrators of a Talk2sync account can manage, monitor, move their information between platforms, or consume other Talk2sync services.

API: Application Programming Interface, a set of subroutines, functions, procedures, or methods that allow other Software to interact programmatically with Talk2sync without the need for direct Client interaction.

Account: Represents the storage space and processing capacity within the Talk2sync platform uniquely dedicated to the Client, which does not share information or interaction with other spaces of other Talk2sync Clients. This space can be manipulated and said processing can be consumed through the Admin Console or the Talk2sync API.

Token: A character string that encrypts the connection with an external system. Connectivity with Client external systems requires the generation of tokens for coordination as well as to ensure that information in said system is not queried or modified without having the appropriate permissions.

Connection: Represents the reference to an external system or the link between Talk2sync and said external system. From each connection arise configurations, rules, and the identification of what information is in what location at a given time, as well as what process interacts with the information of a given external system at a given time.

Jobs: Batch processing tasks that occur within the Talk2sync platform and can be executed on demand by the user by clicking the corresponding buttons within the Admin Console, or through the Talk2sync automatic Workflow orchestrator that executes pre-programmed tasks for repetitive execution.

Workflow: A set of "Jobs" that, grouped together, encapsulate a customized Client synchronization routine.

API Rate Limits: Limits on the frequency and volume of requests that a given API can accept.

16. Contact

For questions about these Terms of Service, please contact us at info@talk2sync.com.