Privacy Policy

Last updated: February 2026

1. Privacy Notice

Personal data subject to processing: Some of the data we process or may process for the purposes and/or uses indicated below include: full name; tax address (including state, country, and zip code); email address; personal phone number; Federal Taxpayer Registry (RFC); credit card information (tokens only) for the purpose of service payment. All of this is collected at the time of account creation, as well as subsequently when providing payment information.

Purposes and/or Uses of Personal Data: Personal Data and Sensitive Personal Data are processed for the purpose of fulfilling obligations arising from the collaboration and/or legal relationship that Talk2sync has with you; having an account to use the service; being able to charge for the service; being able to deliver the invoice for the service; ensuring compliance with confidentiality obligations and other service provision obligations.

Purpose of System Data Usage: Technical integration data such as "tokens" or "authentication parameters" to third-party systems, depending on the mechanism they use, are stored and used for the purpose of providing the data synchronization service as well as connectivity, maintenance, and testing of integrations in order to provide good customer service. This information is not disclosed nor accessible by third parties to prevent any vulnerability. It remains solely within the Talk2sync infrastructure and in some cases within the client's infrastructure, such as with API Reverse Connector implementations.

Rights regarding your personal data: You may exercise before the Talk2sync Data Controller the rights of access, rectification, cancellation, and opposition ("ARCO" rights), as established by Law. Likewise, you may revoke at any time the consent you have granted and that was necessary for the processing of your Personal Data, as well as request that the use or disclosure of your Personal Data and Sensitive Personal Data be limited. The foregoing, by sending your request, in the terms required by Law, to the email account@talk2sync.com.

The deadline for deleting information requested by the client will be 10 business days, and the client will be informed once the deletion of the information is completed. Deletion will be carried out within the Talk2sync infrastructure. Any information that has been created by Talk2sync on a third-party platform will not be deleted, so that the client can use it or delete it if they so decide.

Credit card data can be deleted directly on the platform through the payment methods section by clicking the delete card button.

Talk2sync complies with the provisions of the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and is committed to protecting the personal data of its users, guaranteeing their privacy and the right to access, rectify, cancel, or oppose the processing of their data in accordance with said law.

2. Privacy Policy

TALK2SYNC PRIVACY, SECURITY, YOUR INFORMATION

TALK2SYNC RESPECTS YOUR PRIVACY

We will not give any information about you to others without your express permission.

Our site uses forms in which you provide us with contact information (your name, email address) so that you can subscribe, request information and support, and make service suggestions. We will then create an account number for you, and if you choose to subscribe with us using a credit card, we will collect your credit card number and expiration date, but it will be stored only in Openpay's systems. If you contact us for support, we will keep an internal record of what support was provided to you. We use your client information only when it will be important for us to communicate with you regarding changes in functionality of our services, our website, new Talk2sync software services, and special offers we believe you will find valuable. We may use third-party advertising companies to post ads on our behalf. These companies may use cookies and action tags (also known as single pixel GIFs or web beacons) to measure the effectiveness of advertising. Any information that these third parties collect through cookies and action tags is completely anonymous. We use the information collected about you from our site statistics (e.g., your IP address) to help diagnose problems with our server and to administer our website. We also collect broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information except when necessary to prevent fraud or abuse on our system. The Talk2sync site may contain links to other sites. Talk2sync is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse, or alteration of information under our control.

Updating Your Information

As a Talk2sync customer, you can alter your account information or opt out of receiving communications from us and our partners at any time. To change your account information, log into your Admin Console and go to the Profile section.

Email Communications

We use emails to communicate with you, to confirm your orders, and to send you requested information. We also provide a contact/chat window on our public website that allows you to get in touch with us directly. We strive to promptly respond to your messages. The information you send us may be stored and used to improve this site and our products, or it may be reviewed and discarded.

Disclosure of Information Only If Legally Required

As stated above in this policy, we will not share your personal information except in the following cases: when necessary to assist us in processing or protecting your personal information, or when required by law. In any situation, we will notify you in advance, unless it is an action taken in good faith deemed necessary to comply with legal mandates or attend to legal proceedings related to our website.

Changes to Our Privacy Policies

If we make significant changes to our information handling practices or other privacy aspects, we will post such changes in this privacy statement at least 30 days before their implementation, or we will notify you directly by email. Minor changes will be immediately effective upon republication of this privacy policy on the Talk2sync Software website.

Service Provider

The Talk2sync platform uses the services of several cloud infrastructure providers including Google Cloud, Amazon Web Services, and Microsoft Azure for data storage and processing purposes.
For online payment processing via credit cards, OXXO payments, or SPEI, we use Openpay. These companies do not retain, share, store, or use personally identifiable information for secondary purposes. Talk2sync only stores connection tokens with Openpay and not the actual Client's card data.

Surveys

From time to time, our site requests information from users through surveys or contests. Participation in these surveys or contests is completely voluntary and the user has the option to disclose or not disclose this information. The information requested may include contact information (such as name and email address) and demographic information (such as zip code, age level — must be 18 years or older to enter). Contact information will be used to notify winners and deliver prizes. Survey information will be used for the purpose of monitoring or improving the use of and satisfaction with this site.

Tell a Friend

If a user chooses to use our referral service to tell a friend about our site, we ask for the friend's name and email address. Talk2sync will automatically send the friend an email inviting them to visit the site. Talk2sync stores this information for the sole purpose of sending this one-time email. The friend may contact Talk2sync at contact@talk2sync.com to request the removal of this information from our database.

What Happens to My Personal Information If I Terminate My Talk2sync Subscription?

When your Talk2sync account is cancelled, either voluntarily or involuntarily, all your personally identifiable information is placed in a "deactivated" status in our databases. However, such deactivation does not imply the immediate deletion of your data. We will retain your information only to the extent necessary to resolve disputes or fulfill contractual obligations. Synchronized product and order information will be deleted two months after deactivation. If you require a copy of such information, you must request it before that deadline.

Contact

If you have any questions about our privacy statement, the practices of this site, or your dealings with this website, please contact us at: contact@talk2sync.com

Re-marketing

We use Google AdWords remarketing, HubSpot CRM, and other remarketing tools to advertise on the Internet. AdWords remarketing and other remarketing tools will display relevant ads tailored to you based on pages you have viewed using browser cookies. This cookie does not identify you nor give access to your computer. The cookie is used to identify visitors to this site so that we can show them marketing content that is tailored to their needs and ads that are relevant to them.

Cookies

By using our website, you consent to the use of cookies, unless you disable them through your browser settings.

The cookies used on the platform are the following:

• Google Tag Manager
• Google Analytics
• Talk2sync session tokens
• Google Adwords
• Facebook Pixels
• HubSpot Tracking

If cookies cannot be used, the platform will not be able to keep the client's session active and the user experience will be poor on the platform. The user can configure their browser to reject cookies.

3. Contact Us

If you have questions about this Privacy Notice, please contact us at info@talk2sync.com.